tk baje Privacy Policy

tk baje operates this website, and this Privacy Policy ("Policy") applies to all services, platforms, and mobile applications of tk baje. When you register, log in, or use any service on tk baje, you are considered to have voluntarily agreed to the terms of this Policy.

This Policy works as a supplement to our Terms and Conditions. Please read both documents together, as the two together define the complete legal relationship between you and tk baje.

This platform is intended for Bangladeshi users only. If you are under 21 years of age, you will not be permitted to use any service on this site and no information will be processed. Age verification is discussed in detail in Section 7 below.

2.1 Information You Provide Directly

We collect information that you provide yourself at the time of registration and later for account management purposes. This includes:

• Full name and date of birth
• Mobile number and email address
• Current address (including district and division)
• National ID number or passport number (for identity verification)
• bKash, Nagad, or Rocket account details for deposits and withdrawals
• Information you share via support tickets or live chat

2.2 Automatically Collected Information

When you use tk baje, our servers and analytics systems automatically record certain information. These include:

• IP address and approximate location
• Browser type, operating system, and device identifier information
• Time of access, list of pages visited, and session duration
• Betting and gaming activity history
• Transaction time, amount, and method

2.3 Information Received from Third Parties

For identity verification and fraud prevention, we may collect limited information from trusted identity verification providers or payment processors. Such collection is kept strictly to what is necessary.

tk baje uses collected information only for the purposes described below. Information is not used for any additional or unrelated purpose:

• Account Management: Opening your account, verifying identity, ensuring login security, and sending account-related notifications.
• Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, and Rocket, keeping transaction records, and updating balances.
• Service Improvement: Analysing user experience to improve platform performance and game selection.
• Security and Fraud Prevention: Detecting unauthorised access, multiple accounts, and suspicious financial activity.
• Responsible Gaming Support: Monitoring play patterns and, where needed, advising users to set limits or take a break.
• Communication and Support: Providing support via live chat or email and sending important notifications.
• Promotional Communication: Sending information about bonuses and offers — but only when you have given consent to receive such communication.

4.1 Retention Period

All information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention. Financial transaction records are kept for a minimum of five years.

4.2 Technical Security Measures

tk baje follows industry standards to protect user information. Measures in place include:

• SSL encryption for all data transfers
• Sensitive information stored in encrypted databases
• Access restricted to authorised staff only
• Regular security audits and vulnerability assessments
• OTP-based two-factor verification

However, complete security on the internet cannot be guaranteed. You are therefore advised to stay careful — do not share your password with anyone and be cautious when using public Wi-Fi.

tk baje does not sell or transfer your personal information for commercial purposes. However, information may be shared on a limited basis in the following cases:

• Payment Processors: Information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant payment service providers.
• Identity Verification Services: Minimum necessary information may be shared with approved third-party verification agencies to confirm legal age and identity.
• Software and Technology Partners: Technology service providers who operate the platform may access limited information as needed to carry out their functions, but they are also bound by confidentiality agreements.
• Legal Obligations: We may be legally required to disclose information in response to a valid order from a court or government authority.

Information is not shared with third parties for any reason beyond those listed above.

6.1 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. tk baje uses cookies for the following reasons:

• Keeping login sessions active and ensuring security
• Remembering your preferences and language settings
• Analysing platform usage to improve services
• Making repeat logins easier ("Remember Me" feature)

6.2 Cookie Controls

You can delete or block cookies at any time from your browser settings. However, blocking certain cookies may cause some platform features to not work properly. Your consent is obtained for cookies other than essential session cookies.

tk baje strictly follows a 21+ age policy. Any person under 21 years of age is completely prohibited from opening an account or using the platform.

All users are required to verify their age at registration. If there is any suspicion that a user is a minor, the account is immediately suspended and the associated information is deleted.

Our detailed guidelines on responsible gaming practices and the protection of minors are available on the Responsible Gaming page.

You have the following rights over your personal information, which tk baje respects:

• Right to Know: If you want to know what information we hold about you and how we use it, contact us.
• Right to Correction: If there is an error in your information, you can request a correction — through your account settings or by contacting support.
• Right to Deletion: After closing your account, you can request that information which is not legally required to be retained be deleted.
• Right to Restrict Processing: In certain circumstances, you can request that processing of your information be temporarily paused.
• Opt Out of Promotional Messages: You have the option to unsubscribe from promotional emails or messages at any time.

To exercise the rights mentioned above, you can contact our support team directly via live chat, which is available 24 hours a day, seven days a week in Bengali and English.

tk baje reserves the right to revise or update this Privacy Policy as needed. Any significant changes will be communicated by updating the "Last Updated" date at the top of this page, and users will be notified via email or account notification where necessary.

If you continue to use the platform after any changes, it will be assumed that you have agreed to the new policy. You are therefore advised to check this page regularly.

If you have any questions about this policy, answers may be found in our Frequently Asked Questions section, or you can contact support directly.

If you have any questions, concerns, or information-related requests regarding this Privacy Policy, please contact us in the following ways:

• Live Chat: Click the live chat button on any page of the website to speak with us directly — support is available 24/7 in Bengali and English.
• Email: [email protected]

To learn more about us, read the About Us page, which contains detailed information about tk baje's values and services.